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Frequently Asked Questions

Do you accept returns?

I gladly accept returns, exchanges and cancellations. Contact me within 14 days of delivery to arrange any of the above. 
Please return items back within 30 days of delivery. You can request a cancellation within 24 hours of purchase

What will the item be shipped in?

Bags will be sent inside a sturdy box or polythene mailing bag for postage. Smaller items will be wrapped in tissue paper and sent in either a Jiffy bag or polythene mailing bag. In the interests of the environment I do try to recycle packaging where possible, if this is a problem and you would like brand new packaging please let me know.

Which countries do you ship to?

I ship to most countries world wide. Please get in contact is you have any queries about shipping.

How long will my item take to arrive?

UK delivery typically take 3-5 working days from dispatch, international delivery can take up to 21 working days. 

UK orders are dispatched Royal Mail first class, but there is the option to upgrade to next day special delivery at check out. 

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